The RainJet cleans the following types of floors: marble, stone, ceramic tiles and vinyl and linoleum. Do not use on unfinished, oiled or waxed wooden boards, unsealed tiles, or carpeted floors because they may be water-sensitive. Contact your flooring manufacturer for complete cleaning instructions.
Frequently Asked Questions
Rainbow Pacific Philippines / Support / Frequently Asked Questions
Frequently Asked Questions
If there are inquiries not covered here, feel free to reach out to us at either 0922 826 2781 or 8475 6531 to 32.
The distribution of the Rainbow Cleaning System is managed by a network of Independent Authorized Rainbow Distributors. Should you wish to acquire a Rainbow, kindly complete our Request a Demonstration form. An Authorized Rainbow Distributor in your vicinity will reach out to you, providing further details.
Normally, we do not give the price, unless you have seen the demonstration. Because, prices may vary depending on the needs, terms of payment etc.
We suggest, that we set the appointment at your most convenient time and place.
Don’t worry, this is a FREE PRODUCT PRESENTATION, because this is the way we advertise the product. And, we want you to experience the feeling of inhaling fresh and sanitize air inside your home and office.
No. Authorized Rainbow Distributors sell the Rainbow Home Cleaning System exclusively through in-home demonstrations. Importantly, only Rainbow Products sold by Authorized Rainbow Distributors in the home come with an authorized warranty. Rainbow products purchased through unauthorized channels, including the Internet, are not covered by an authorized warranty. In addition, there is no guarantee that products sold on the Internet are either new or genuine Rainbow Products.
To find an Authorized Rainbow Distributor near you, you can utilize our online Distributor/Dealer Locator. If you are unable to locate a nearby distributor, please contact 0922 826 2781 or 8475 6531 to 32
Kindly reach out to the Rainbow Distributor from whom you made your unit purchase. If you’re unable to find this Distributor, you can use our online Distributor/Dealer Locator to find an Authorized Rainbow Distributor nearby. If you are unable to locate a nearby distributor, please don’t hesitate to contact Rainbow Pacific Philippines via 0922 826 2781 or 8475-6531-32.
Rexair provides to its independent Authorized Rainbow Distributors, and only to them, a written four (4) year warranty on the Rainbow SRX Cleaning System and attached accessories and a ten (10) year warranty on the vacuum cleaner motor/electronic controller. These warranties do not cover normal wear and tear arising from usage of products, such as belts, HEPA Neutralizer, etc.
It is recommended that you have an Authorized Rainbow Service Center inspect your HEPA Neutralizer after two years of use. After five years of use, the HEPA Neutralizer should be replaced (by an Authorized Service Center) to ensure your Rainbow performs its best.
The Rainbow Power Nozzle is not able to pick up liquids. When used without the Power Nozzle, the Rainbow is able to safely pick up liquids. Always follow the instructions in the owner’s manual.
Fill the water basin until the top of the dome in the bottom of the basin is covered.
Rexair has tested only Rainbow brand supplies for use with our products.